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Family Owned Business

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“Employees are Your Greatest Asset”

Business owners and senior leaders often say, “Our employees are our greatest asset.”  But exactly what does that mean? Everyone understands that an asset is something or someone useful or valuable. Why – or how – does this define the role of employees in a small to mid-size privately-owned company, nonprofit or large, public corporation?  

There are two key ways that employees can add value to their employers.

Employees have their finger on the pulse of the company

Measure What Matters

In Measure What Matters, author John Doerr reminds his readers of some pretty discouraging statistics based in part on Gallup surveys that present the same scenario year after year. He notes that, “Worldwide employee engagement is in a crisis.” He goes on to back up that statement, observing that “Less than a third of U.S. workers are involved in, enthusiastic about, and committed to their work and workplace.” Of those disengaged millions, the author says that more than half would leave their company for a raise of 20% or less!

Enjoy the Cup of Tea

On a rainy October day, I sat in a meeting with a woman who, while I sat across from her, was responding to emails on her desktop, troubleshooting texts from her son’s teacher, answering the phone calls that her assistant put through all while scarfing down a poor excuse for a salad. If I did not see it with my own eyes, I would not believe this is how she conducted a meeting. The crazy part is that when later that day I told a friend about the experience, there was no shock or surprise. As if this has become normal accepted behavior.   

How Can You Make a Merger Work and Why You Should!

In today’s complicated and congested corporate and nonprofit communities, mergers, alliances, and collaborations are taking center stage.  Everyone from funders, donors and volunteers to investment bankers and business consultants are advising their clients – from large and small-to-mid-sized corporations to nonprofit organizations - to consider the power and advantages of merging.

Effective Branding Strategies

In this third and final blog I will focus on the ability of great companies to employ effective branding communications strategies. These are the tools they need to help build and reinforce their reputations in order to attract and retain the best employees and best customers over time.

Marketing strategies that work

There is only one place to begin a discussion on marketing. That is to focus on customer service and the commitment of the company to its current customers.

Strong Culture is Essential

In this second of a series of blogs regarding characteristics of successful companies I will focus on the valuable role of the company’s culture.

What is a corporate culture?

The concept of ‘culture’ reflects the ability of a company or a nonprofit to define itself by the shared customs, institutions, processes, goals, values and achievements that everyone in the company embraces. By having a common set of stated core beliefs, the company  can behave more consistently and reliably.

Teamwork builds cultures

Strong Leadership = Successful Company

Successful companies and professional service firms of all sizes share many common characteristics. These characteristics include confident and well-regarded leaders, a strong employee-focused culture and effective branding and marketing communications.  Over the next three weeks we will share insights and best practices in each of these three areas and their positive impact on today’s corporate and privately-held businesses.

I will begin Blog #1 by addressing ‘powerful leadership.’

Defining leadership characteristics

Red Flag Warnings to Protect Your Family Business Communications

Whenever you are on line you are instantly vulnerable to a wide variety of schemes.  In previous years perpetrators were less sophisticated but today they are continuously perfecting their approach and as a result it is becoming increasingly more difficult to identify the scams. All it takes is one click on a day when you are hurried or impatient, and your entire system will be compromised.

Be vigilant  

Family Business’ Organizational Charts Add Value

Wikipedia defines an organizational chart as “A diagram that shows the structure of an organization and the relationships and relative ranks of its parts and positions/jobs.”

What is the purpose of an organizational chart?

An organizational chart is an excellent business tool. It is designed to:

The Power of an Advisory Board for a Family Owned Business

Family business owners have special responsibilities. Every day they are called on to act on behalf of their customers, their vendors and their communities. Most importantly, they have a responsibility to themselves and their successor generations.  They want to run an efficient and profitable business today. But they also want to promote their family name and reputation in a manner that will sustain a lasting legacy for tomorrow.  This forward looking dedication is unique to businesses that are family-owned.

A long term vision helps grow the company

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